Placing a child in a new childcare setting is a big change for families. For children, it can be hard to be in a new place with people they don’t know. For parents, it means trusting new people with their children. Both parents and children need to learn new rules and get used to new expectations. Parents usually have lots of questions at this time. This is especially true if it is their first time leaving their child in someone else’s care. Providers also have to adjust. As a provider, you need to get to know new children, their habits, and what they like and don’t like. It also means getting to know the new family.
What is the Welcome Packet?
PPP suggests you give new families a Welcome Packet to answer some
of the parents’ questions. You can give the parents the packet
right at the beginning, before there are any problems. The handouts
you put in the Welcome Packet can deal with concerns they have when
they start leaving their child in care. There are other handouts to
include if specific problems or questions come up later.
It is important to include all the handouts, even if you think the parent won’t need them. Giving them all to parents lets them know you are willing to talk about these things with them. It gives them the message that you care about their concerns. It may help them learn to trust you.
We encourage you to include information about your specific childcare program with the handouts. A welcome letter from you is a good idea. Other things to include are a copy of the parent contract, a daily schedule, or your policies.
The Welcome Packet is easy to use. There is even a cover letter to include with the Welcome Packet. It explains to parents what the packet is and why you are giving it to them. Using the packet helps your program look professional and welcomes parents to a new childcare setting.
For more information, contact Judith A. Myers-Walls, PhD, CFLE at firstname.lastname@example.org
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